Your calling needs
Talk through how calls reach your team, how customers find the right person, and where your current system falls short.
BUSINESS IT SERVICES
Business Phone Systems & VoIP
Keep customer conversations connected to the way you work. Computer Innovations brings business phones, office connectivity, and technology planning into one discussion.
Talk with our team ↗
Office & remote work
Discuss calling needs across your office and remote staff, including how phones fit with your existing network and work tools.
A phone project can stand alone
You do not need to start by replacing your IT provider. Bring us your phone-system questions and we’ll discuss the right scope.
BUSINESS COMMUNICATIONS
More than a desk phone.
Choose tools that fit how your team works and how your customers prefer to connect.
Calling within Microsoft Teams
Already work in Teams? Bring business calling into the application your team uses every day. Teams integration is an option, not a requirement for your phone system.
Desk, desktop & mobile calling
Give your team ways to make and receive business calls at their desks, on their computers, or through mobile apps—wherever their work takes them.
Business texting
Offer customers another convenient way to reach your team with SMS and MMS business messaging.
Call routing & queues
Connect callers with the right people using greetings, call distribution, and queues that help your team manage busy periods.
Reporting & supervisor tools
Understand call activity and use reporting, dashboards, and supervisor tools to identify opportunities to improve customer service.
Searchable communications archiving
Retain and find supported business communications with searchable archives and retention options matched to your recordkeeping needs. Coverage and retention are defined for your selected solution.
AI ASSISTANCE
Make more time for the conversation.
AI assistance can help your team access information and reduce repetitive tasks. We’ll discuss the available capabilities and where they fit your day-to-day work.
WHEN YOUR NEEDS GO FURTHER
Contact-center options.
Need more advanced customer communications? Talk with us about contact-center options, including additional communication channels, routing, and agent tools. We can explore the right solution and scope for your organization.
Let’s talk about how your business communicates.
Tell us about your team, your current phones, and what you would like to improve. You don’t need to change IT providers to start a phone-system project with us.
Features and availability depend on the solution and service plan selected. We’ll help you choose the right fit for your team.
Discuss your phone system →Related business services
Managed IT · Backup & disaster recovery · Networking & Wi-Fi
COMPUTER INNOVATIONS