Ongoing support
Discuss monitoring, everyday support, and equipment planning with a local team.
BUSINESS IT SERVICES
Managed IT Services
Computer Innovations brings an experienced business perspective to ongoing IT support, connecting everyday technology needs with security, continuity, and long-term planning.
Talk with our team ↗
Gold & Platinum
Ask us about our Gold and Platinum managed service offerings. We’ll discuss your needs and confirm the scope and terms of the appropriate option.
Switching providers
Start with your current arrangements, recurring problems, and upcoming priorities. Agree on responsibilities and a transition plan before making changes.
ONGOING CARE FOR YOUR BUSINESS
Your everyday IT, handled.
Give your people a local team to turn to and your technology the attention it needs.
Proactive monitoring & maintenance
Keep an eye on computer performance, processor activity, and disk health so developing issues can be identified and addressed.
Windows updates & malware protection
Keep routine Windows updates, Defender updates and scanning, and enhanced malware protection part of your ongoing IT care.
Remote & on-site support
Get help from the CI Guys remotely or at your location, with support coverage matched to your service plan.
Support beyond the computer
Troubleshoot printers and other network-connected devices that your team relies on throughout the day.
Monthly health reports
Stay informed about the health of your technology with regular reporting.
An online support pathway
Use online self-service tools to connect with your IT support resources.
SUPPORT THAT FITS YOUR BUSINESS
Choose your level of care.
Start with your working day, your support needs, and the level of technology guidance you want.
GOLD
Everyday support
and proactive care.
Monitoring, maintenance, updates, malware protection, monthly health reports, and included remote and on-site support hours.
Discuss Gold support →PLATINUM
Broader support.
Technology leadership.
Build on that foundation with expanded support coverage, network vulnerability scanning, proactive network support, phone-system management, and virtual CIO services.
Discuss Platinum support →Included services, support coverage, and exclusions are defined in your service agreement.
A BROADER VIEW OF YOUR BUSINESS
Technology guidance beyond the help desk.
Platinum brings network oversight, business communications, and technology planning into your support relationship. Connect everyday IT decisions with your business priorities, equipment needs, and plans for growth.
Build on everyday support with cybersecurity services shaped around your risks and priorities. Explore how we approach IT for healthcare organizations, accounting and CPA firms, and law firms. These are examples of the many businesses we serve.
Explore IT consulting & virtual CIO services →Let’s find the right fit for your team.
Tell us about your team, your technology, and what you need from an IT partner. We’ll help you choose the service level that fits your business.
Discuss managed IT support →Related business services
Business phone systems · Backup & disaster recovery · Networking & Wi-Fi
COMPUTER INNOVATIONS
Let’s talk about your next step.
FROM A MANAGED IT CLIENT
If you are looking to outsource all your IT needs, I wholeheartedly recommend Computer Innovations Managed Services. I have been a client for several years and I made the best decision to use them as our managed service provider. Having Chad and his team monitor our computers and server remotely, gives me the peace of mind to focus on other important aspects of the business. If there is a reported issue they respond promptly and efficiently to get it fixed.
It is truly like having a team of professionals on your payroll!
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